Customer Support

The strength of a warranty is best measured by the company and team that stand behind it.

The Solar Holler Service department is here to help if you have questions about system maintenance, monitoring or performance. We handle the technical stuff related to your solar and help make sure everything is working as it should.

Reach us at 304-362-8390 or by email at service@solarholler.com. Please leave us a detailed voicemail if we don’t answer. We’re a small, local team (not a giant 24/7 call center) so we’re not always able to immediately answer, but we aim to return all calls within one business day.

Give us a holler if you need help.

service@solarholler.com or 304-362-8390

If your questions are related to something other than your system maintenance or performance, the teams below may better suit your needs:

Is your project still being built? You’ll want our Project Management team: projectmanagement@solarholler.com or 304-362-9618

Have a question about your loan or lease payment? You’ll need your lender:

Palmetto LightReach: 855-339-1831 or email help@palmetto.com or at https://help.palmetto.com/en/
Credit Human: 1-800-688-7228 or at www.credithuman.com/ways-to-pay-your-loan
Posigen: 888-939-4442, customercare@posigen.com or at https://www.posigen.com/current-customers
Clean Energy Credit Union: 720-479-7900 or at https://www.cleanenergycu.org/contact/

Question for our billing department? Reach them by phone at 304-236-1007 or billing@solarholler.com.

Thinking of adding on to your system with more panels or a battery? Great! Reach out to your original solar evaluator directly or contact us at 304-362-9615.